Are you a laboratory owner? So what is the core benefit you want when you are running a lab business? Isn’t the answer ‘money’? Revenue and Profits are the core reason why any business is run.
With this post, we’ll share unexpected ways in which you are losing money at your lab and things you can do to plug these negative forces.
Well, to be frank, a website today has become a basic necessity. It has become essential to have an online presence in the times when almost everyone in the city owns a smartphone. More and more patients are running through online directories, reviews, ratings, medical answers to shortlist the perfect health partner. So why should you stay behind? Be present where the patients are present.
A very basic website should work just fine if it can provide the correct information about you and satisfy the client. SEO’s and PPC’s are an add-on advantage & the right keywords can take you places.
Referral Tie Ups
Today more than ever labs need to have referral tie ups with doctors, practitioners, health service providers, pharmacists et al. Overall health care is the key, a patient walks into a doctor’s clinic and the doctor writes some tests, the doctor is now is in a position of influence and can refer the patient to your lab to get the tests done. What does it mean for you? Consistent revenues!
Provide all Services under one roof
Yes, being a specialized health service provider for heart patients works wonders is nice. But would it be too bad if you become a one stop shop for all laboratory needs of the patients? Definitely NOT. Expand your services and provide all solutions to your clients under one roof. The obvious answer here is becoming a partner of choice for your patients. A place where the patient knows he’ll find all solutions be it heart-related, gynecology or orthopedics.
Yes, you cannot be in two places at one! But being the owner of the laboratory you need to be in control. You need to know what is happening in Branch A or B or rather at Counter No. 3 of Branch C of your labs. Operations form the backbone of any laboratory and those should always be at your fingertips when required. A good way to do that is automation. Automation helps you take control of things and know the processes which are happening in the background.
There is nothing worse than losing a customer or a client because some inventory was out of stock. Train your employees in such a way that they keep logs of the consumables and keep note when things go out of stock. A great option in such cases has an inventory management software. Not only does it reduce reliance on manual counting and log books, it also automates inventory tracking and reordering.
Patient History and Registration
Software forms the core strength of modern labs. A software which eases patient registration and also increases efficiency in terms of front office operations is essential for improving the customer experience. In an LIMS, a code or number is associated with every patient which becomes a repository of their address, phone details, medical history, diagnosis history, and tests conducted. What does it bring to you? A more efficient laboratory with better time utility and better patient relationships.
Most of these revenue leakages can be plugged with a good Laboratory Information Management System. Today, the Laboratory Information System industry is seeing challenges that didn’t exist back in the days. To manage operations in such a day, a robust, agile and modern LIS is needed – but what is the answer to those challenges?
The answer is CARE LabTrak!
CARE LabTrak from CAREDATA is a result of the team’s rich experience of 2 decades in the healthcare IT domain.CARE LabTrak not only addresses the laboratories current needs and pain areas but also offer unmatched power and flexibility of cloud computing, scalability for multi-center and multi-device operations and real time control & monitoring of labs from a remote center.
Embrace CARE LabTrak to expand your business, process more samples, and increase your revenues dramatically. Visit our website to know more about the Future of Lab Information System!